Outdoor ,Lighting FAQs
Have questions? We’ve got answers!
General Information
What services does your company offer?
Astoria Lighting offers a permanent LED outdoor lighting system with color-changing lights designed for homes and businesses. This versatile system provides everything from subtle accent lighting that resembles recessed can or pot lights to vibrant, customizable colors and patterns for every night of the holiday season. It’s perfect for celebrating all occasions, including Christmas, Valentine’s Day, Easter, patriotic holidays, Halloween, birthday parties, and more!
What types of lighting do you install?
We specialize in installing custom, high-quality exterior lighting systems. Our offerings typically include:
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- Permanent Outdoor Lighting
– Energy-efficient LED systems designed for year-round use, perfect for accentuating home or building exteriors.
– These systems are commonly programmable to create custom lighting effects for holidays, events, or everyday use. - Permanent Holiday Lighting
– Festive lighting solutions for Christmas, Halloween, and every holiday in between, installed with a clean, professional look. - Landscape Lighting
– Pathway lights, uplighting, and spotlights to enhance outdoor spaces, increase curb appeal, and improve nighttime safety. - Smart Lighting Systems
– Lights controlled via smartphone apps, allowing users to customize colors, brightness, and schedules remotely. - Architectural Accent Lighting
– Lighting designed to highlight unique architectural features like rooflines, columns, or windows.
- Permanent Outdoor Lighting
We focus on combining aesthetics, functionality, and technology to deliver long-lasting, elegant lighting solutions.
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Do you provide both residential and commercial installations?
Yes, we provide both residential and commercial outdoor lighting installations. Our offerings include permanent holiday lighting, landscape lighting, architectural accent lighting, soffit lighting, and more. We cater to a variety of needs, from enhancing homes to illuminating businesses for aesthetic or functional purposes. Our installations are customizable and controlled via a proprietary smartphone app for convenience.
Are consultations free, and how can I schedule one?
All consulations and quotes are provided free of charge so you can make an informed decision. To schedule an appointment, simply fill out our online Request a Free Quote form or give us a call at (587) 401-0007.
Do you offer a referral program?
Please contact our office at (587) 401-0007 for more details.
What do customers think about Astoria Lighting?
Our customers consistently rate us highly! We have an exceptionally large number of reviews with an outstanding average rating, reflecting our commitment to quality and service. We’ve also completed a wide variety of projects, from residential to commercial lighting—check out our social media to see photos, videos, and real-world examples of our work.
What’s the difference between your services and big box stores?
Everything! From top-quality exterior landscape fixtures and transformers to our expert designs and professional installation standards, we offer unmatched value and performance.
Why should I buy from Astoria Lighting?
We install only top-of-the-line products at competitive prices. Locally owned since and operated since 2017 and we serve the Edmonton and Kelowna communities.
Installation Process
What is the typical process for a lighting installation?
The lights are installed on the outer part of the soffit behind the fascia or trim, facing downward. They are nearly invisible, unless, of course, you’re looking for them!
How long does an installation take?
Average-sized installations are done in one day. You only need to be there for the beginning and the end of the installation. We will coordinate with you when we schedule your installation.
Will there be disruptions during the installation?
We will not need to disrupt your home power supply during installation. We simply plug your system into an existing 120V outlet and the system is ready for use.
Do I need to be home for the installation?
It is recommended but you do not need to be home during the entire installation process. We will need access to your power outlet if it is located in the garage. It is important that you are home at the beginning to explain job scope and go over all options and then at the end of the install process so we can get the app on your phone connected to the lighting system and provide a brief tutorial on the app.
Where can your lights be installed?
Astoria Lighting’s systems are designed for versatility and can be installed in a wide range of settings. Common applications include decks, fence lines, steps, docks, porches, pergolas, and outdoor living areas. We also provide lighting solutions for retail spaces, restaurants, hotels, gyms, estates, small homes, and condos. As long as the wifi signal is strong we can come up with a solution for mounting lights on almost any surface.
Cost and Payment
How much does a lighting installation typically cost?
The cost for Permanent Holiday Lighting for an average-sized home typically runs in the range of $2,500 to $4,500. You can find more information on the quoting process and the cost of permanent holiday lighting here.
Due to the custom nature of landscape lighting projects, we would need to come to your home or business to provide a quote.
Do you offer financing options or payment plans?
Yes! You can learn more about our financing options here.
What forms of payment do you accept?
We collect 25% down and then order your materials. The balance is due at installation by check, cash, card, or through our 3rd party financing partner. We make it as easy as possible for your budget!
Are there additional fees I should know about?
No hidden fees! Once your system is installed and your final payment is made, there are no ongoing payments to Astoria Lighting.
Do you offer free quotes?
Yes, we do! Astoria Lighting offers free on-site quotes to ensure accuracy and tailored recommendations. Our quotes are always clear, transparent, and easy to read, so you know exactly what to expect—no hidden fees or surprises.
Will adding landscape lights significantly increase my electric bill?
No! Our systems are low-voltage and use the latest LED technology, consuming up to 90% less electricity than older systems.
Permanent Holiday Lighting
What brands or types of lighting fixtures do you use?
We use premium LED lighting solutions built to last well beyond the life of traditional incandescent or halogen bulbs. Astoria Lighting offers options from Gemstone and Kichler branded lighting products.
Are the lights energy-efficient?
LED lighting is an incredibly energy efficient lighting option for your exterior home lighting. An installed Permanent Holiday Lighting system can consume less energy than a single 100W light bulb!
Can I customize my lighting?
Permanent Holiday Lighting solutions from Astoria Lighting are fully customizable to fit the look and design of your home. Each LED bulb is individually customizable so you can use accent settings to highlight peaks and corners of your roofline or choose from the many pre-programmed holiday themes in our App.
Do you offer smart lighting options?
All of our Lighting Systems are App controlled via a WiFi or Bluetooth connection. You can control your lights directly from your phone from anywhere in the world!
What is so different about Astoria Lighting’s track?
Astoria Lighting’s track stands out from the competition thanks to its superior customization and sleek design options. Here’s what sets it apart:
- More Track Types: Whether you need something discreet, durable, or designed for a specific architectural style, Astoria offers a wider variety of track types to match your needs.
- More Track Depths: Choose from multiple track depths to ensure the perfect fit for your home’s exterior or project requirements.
- More Colors: With an expanded color palette, it’s easier than ever to match or complement your trim, siding, or overall aesthetic.
- Made in Canada Track: Unlike many track systems, Astoria uses Canadian made track that hides wires for a cleaner, more polished look—and better protection from the elements.
Why should I trust Astoria Lighting to install my lights?
Astoria Lighting has earned the trust of thousands of homeowners by delivering consistent quality, expertise, and value. Here’s why you can count on us:
- Best Value in Pricing: Thanks to our scale, we’re able to offer competitive pricing without compromising on quality. You get premium products and professional installation at a price that makes sense.
- Most Reliable Service: Our large, established network means we have the resources and support to get the job done right—on time and with minimal disruption.
- Unmatched Knowledge & Experience: With years in the business and a deep understanding of permanent lighting systems, our team is among the most experienced and knowledgeable in the industry.
When you choose Astoria, you’re not just getting lights—you’re getting peace of mind.
How are lighting systems controlled?
You have several control options:
- Smartphone apps with manual on/off switch
Can you help me set up my Gemstone Lighting App?
We’re here to help! We can schedule an in person tutorial or provide you with the necessary documents to help you out!
Landscape Lighting
What is the typical process for a lighting installation?
Our lighting design process is simple.
- Initial consultation: Our team will come to your home or business to understand your goals and make professional recommendations based on your unique setup and needs.
- Custom design plan: Our lighting specialists will measure your home or determine the number of light fixtures you need and provide you with a custom quote.
- Installation: Our installation team will complete the job exactly as described and agreed on, leaving you completed satisfied!
How long does an installation take?
Average-sized installations are done in one day.
Will there be disruptions during the installation?
No, there will be no disruptions to your power during the installation process.
Do I need to be home for the installation?
You only need to be there for the beginning and the end of the installation. We will coordinate with you when we schedule your installation.
Why should I choose Astoria Lighting for my landscape lighting project?
Astoria Lighting brings unmatched expertise and flexibility to every landscape lighting project. Here’s what makes us the right choice:
- Wide Range of Fixtures: We offer many different low-voltage landscape lighting solutions to suit every style, space, and budget.
- Access to High Quality Kichler Products: Our partnerships with ProSource give you access to a broad selection of high-quality fixtures and components.
From subtle pathway lights to dramatic uplighting, Astoria delivers landscape lighting that enhances your property and stands the test of time.
Will adding landscape lights significantly increase my electric bill?
No! Our systems are low-voltage and use the latest LED technology, consuming up to 90% less electricity than older systems.
What types of fixtures do you use?
We use high-quality brass, copper, aluminum, and stainless-steel fixtures, carefully matched to the application to ensure durability and performance.
How are lighting systems controlled?
You have several control options:
- Photocell timers (on at dusk, off at preset time)
- Digital timers
- Smartphone apps
- Integration with home automation systems
Will the installation damage my landscaping?
Our installers hand trench to minimize disruption. Most lawn cuts heal in 1–2 weeks. If any damage occurs, we repair it at no additional cost.
How long does installation take?
It depends on project size and complexity:
- Most residential installs: 1–2 days
- Large commercial installs: 1 day to several weeks
When can you start?
Typically, installations start within 2–2.5 weeks after design approval.
Seasonal & Specialty Lighting
How much does a lighting installation typically cost?
Permanent Holiday Lighting systems from Astoria Lighting typically run in the $22 to $26 dollar per linear foot range—plus $250-450 for controllers and power supplies–depending on the time of the year, as we frequently offer pricing promotions during the Spring and Summer months to encourage our customers to get their systems installed outside of the busy fall holiday season. Most of our jobs fall into the $2500 to $5500 range—sold, installed, and warrantied, with all taxes and fees included—to put lighting where customers would typically hang their Christmas lights.
Do you offer financing options or payment plans?
We offer great payment options that allow you to spread out the cost over time, resulting in significant savings versus hanging traditional Christmas lights, installing pot or can lighting, or otherwise improving the look of your home.
What forms of payment do you accept?
We collect 25% down and then order your materials. The balance is due at installation by check, cash, card, or through our 3rd party financing partner. We make it as easy as possible for your budget!
Are there additional fees I should know about?
No hidden fees! Once your system is installed and your final payment is made, there are no ongoing payments to Astoria Lighting.
Maintenance & Repairs, warranties & Guarantees, Safety & Compliance FAQ
Do you offer maintenance services after installation?
Yes! Astoria Lighting offers a manufacturer warranty and a 3-year bumper-to-bumper installation warranty. Additionally, we offer a Limited Lifetime Warranty on each individual bulb.
What should I do if a light stops working?
We’re here to help! If you need any assistance with your system once it’s installed you can reach out to our friendly support team by calling (587) 401-0007 or by contacting us here.
Our service team will diagnose and repair the problem.
- Burned-out bulbs: replaced free during the 3 year installation warranty period
- System failures: often simple fixes like resetting GFCI outlets or breakers.
How often should my lighting system be serviced?
LED Lighting systems are expected to last 10-20 years and do not need regular maintenance. If for some reason something stops working, please give us a call so we can help you get your system back online.
Can you repair existing lighting installations?
Astoria Lighting will service the systems we install ourselves or we can provide you a quote to replace your outdated lighting system.
We charge $65/hr with a 2 hour min and we will only warranty the work we complete on other lighting systems
Do you offer any warranties on your installations and lights?
Astoria Lighting provides a Limited Lifetime Warranty on the bulbs included in your manufacture’s warranty plus a 3 year bumper to bumper installation warranty.
Are your installations compliant with local codes and regulations?
Yes! We make every effort to comply with local laws and regulations to ensure a stress-free and enjoyable experience in using your lights.
Do you carry liability insurance?
Yes! If you need to see proof of insurance, our Lighting Specialists will be more than happy to provide you with the information you need.
What safety measures do you take during installation?
Safety is of the highest importance whenever we install our systems. You can rest assured that our team is well trained and follows safety protocols for the protection of you, your home and each one of our employees.
Environmental impact, Booking & Availability, Customer Support FAQ
Do you offer eco-friendly lighting options?
LED lighting systems are eco-friendly! Our bright and efficient LED lighting systems can use less than a single 100W light bulb.
Can LED or solar lighting help reduce my energy costs?
LED lights are incredibly energy efficient and can run off of your existing solar energy system. We do not sell “solar lights” – individual lights with individual solar panels attached.
How does lighting affect local wildlife or plants?
Our clean energy solutions are not only earth-friendly, but also pet and environment-friendly. Longer-lasting LED lighting systems also produce less waste when compared to traditional lighting systems with replaceable (waste) bulbs.
How far in advance should I schedule my installation?
Once you place your deposit, it typically takes two weeks for the materials to arrive at our warehouse. We will notify you as soon as the materials arrive to schedule your installation. Keep in mind that in the months of October – December, demand for our services is very high and installations may take a week or two to get scheduled once your materials arrive at our warehouse.
Additionally keep in mind, safety is our top priority, in climate weather (rain, heavy winds, etc.) would also cause scheduling delays.Do you operate year-round?
Yes! Our busiest time of the year happens in October through December, so buying earlier in the year will is a great strategy for better pricing and faster installation.
How can I reschedule or cancel an appointment?
Absolutely! If for some reason your schedule changes and you can’t meet with us, just give us a call and we’d be more than happy to reschedule.
How can I reach customer service if I have an issue?
You can reach customer service by calling (587) 401-0007 or by connecting with us here.
What’s the best way to get a quote or ask additional questions?
Give us a call or fill out our online form to schedule a time to meet with one of our Lighting Specialists at your home or business.
Do you offer emergency support for lighting issues?
We don’t typically hear of lighting “emergencies” but if something doesn’t look right,simply unplug your system and give us a call.

